I just found this comment on Lotro’s Facebook page in a reply to the message there was no ETA yet:
I think we all know the Dourhand Dwarves cleared the cupboard, dulled the knives, bent the forks and clogged the loo. The Elves tried to fix this by sending a a fellowship on walkabout to find a Hobbit who could cook, work metal and clear the clog. But the fellowship was waylaid by a band of human cutthroats and so that fellowship met an untimely demise. The moral of the story? There’s never a wizard around when you need one.
There’s the little light of humor we were searching for. Thank you Shirley Sickels!